What Guests Are Saying About The Frederick Hotel

Very good location. Friendly staff. Near of subway. Clean room. Breakfast not very special. Very ugly view of the backyard. Damp room. The promised free internet doesnt work. Really strange 300$ deposit.

This hotel is just fine. It feels safe, there are comfortable beds, and the rooms get cleaned. However, this place calls itself a luxury hotel, and often charges luxury hotel prices ($450/night during my recent stay), so it’s held to a standard higher than ‘just fine.’ There’s a large difference in the sizes and configurations of rooms that are advertised as being equivalent when you make a booking. This detracts from the experience, especially if you’re a repeat guest. The hvac vent in my room was very noisy the whole time I was there, even after they serviced it. The mini-fridge included a sign that said that if guests move anything in there to store their own perishables, they’ll be charged $25. This is very tacky, unprofessional, and greedy. The snack tray was spare and seemed to be an afterthought. I often refrain from using these, but when you travel for business, the care put into these (especially in New York and certainly at luxury hotels in the city) can be very humanizing and can put you in a good mood and in a ‘I’m in the city now’ headspace after your very long air travel experience. Ice delivered to the room lacked a top for the container. The doors were often unmanned. This ‘halfway luxury’ experience typifies The Frederick. I may stay here again in the future since the location is good and they sometimes have good deals, but I’ll be shopping around more next time. For the same price I’ve stayed at the NY EDITION and that was definitely a 5-star experience.

Breakfast is the biggest negative. Available in so small dishes at counter and others have to wait until hot breakfast become available. Waited so keen to collect the tickets rather than service. Rooms are fine, but some are so cramped. Cleanliness is the plus point.