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The Frederick Hotel FAQs, Policies and Travel Tips

The Hotel

Is there parking at The Frederick Hotel?

The preferred parking is conveniently located at 101 Murray Street. Guests receive special Frederick Hotel Guest rates to self-park at $45 for a sedan per 24 hours and $55 for oversized vehicles per 24 hours. Guests can park their car and prior to paying for your vehicle on departure, be sure to ask a front desk agent for a validation code so the preferred rates can be applied to your ticket. 

What is the pet policy at The Frederick Hotel?

Dogs under 40 pounds (18 kg) are welcome at The Frederick Hotel - one pup per room please. Reservations with dogs are subject to a one-time cleaning fee of $159 and they may not be left unattended in rooms. Service animals are welcome with proper identification. VIP your Pup with the Paw Package and receive amenities including a dog bowl, toy, bed, treats, plus a discounted cleaning fee.

Does The Frederick Hotel offer luggage storage?

We are happy to store luggage on check-in and check-out days. Our luggage storage service is complimentary for guests.

What’s the hotel’s policy on early arrival and/or late check-out?

While we do our best to accommodate early check-in and late check-out based on availability, we cannot guarantee either. If you are planning to arrive early or will require a late check-out, please contact The Frederick Hotel reservation desk.

Does The Frederick Hotel offer concierge services?

Our concierge can help you book tickets to events and attractions throughout Manhattan as well as recommend activities, make reservations for the best restaurants in Tribeca, and arrange for a car service. Please email us at info@frederickhotelnyc.com.

What does the facility fee include?

All reservations at The Frederick Hotel are subject to a $38 per-night facility fee, plus tax, which allows us to provide all guests with exclusive amenities, including:

  • Premium Wi-Fi
  • 24-hour fitness center
  • Daily American breakfast per registered guest
  • Triumph Wine Hours (see schedule here) 
  • Neighborhood Walking Tours (see schedule here)
  • Guest Happy Hour Half Off at Primo's

What is the cancellation policy at The Frederick Hotel?

Cancellation policies may vary from 24 hours prior to arrival by 3:00 PM EST to fully non-refundable. Please check your reservation confirmation to verify the cancellation policy for your reservation. If you booked through an online travel agent, please contact the original booking source to confirm the applicable cancellation policy. No-shows and late cancellations are subject to a charge of the first night's room and tax. This policy does not apply to non-refundable reservations.

To follow up on a cancellation request or ask about your cancellation policy, please email The Frederick Hotel team at frederick@triumphhotels.com.

Can a third party pay for my room at The Frederick Hotel?

Yes, your reservation can be paid by someone not present at check-in. To submit a third-party payment, please complete the credit card authorization form by following the link below:

The Frederick Hotel Credit Card Authorization

How can I get a copy of my hotel receipt?

To receive a copy your receipt, including detailed room charges, please email FrederickReceipt@triumphhotels.com. If your reservation was made by a third party or an agent, please contact them directly for a receipt.

Amenities

Are cribs available at The Frederick Hotel?

Cribs are available for any room or suite type by request and are complementary to use. For your convenience, you can contact us ahead of your arrival to arrange for cribs to be setup prior to arrival by emailing Frederick@triumphhotels.com.

Does The Frederick Hotel have a fitness center?

The hotel is pleased to offer a state-of-the-art fitness center, accessible to guests 24-hours a day, at no additional charge. The fitness center includes cardio machines and Peloton bike with on-demand cycling and exercise classes, as well as strength training and recovery equipment.

What dining options does The Frederick Hotel have?

Our on-site restaurant with a seasonal rooftop, Serafina Tribeca, serves a modern yet authentic Italian menu for brunch, lunch, and dinner, as well as in-room dining service. The Frederick Hotel is also home to Primo’s, art deco bar and lounge, which serves a full bar and cocktail menu with live DJ sets. For casual eats, Sweetgreen serves a healthful menu.

Is free Wi-Fi included?

Each room and all public spaces at The Frederick Hotel are connected to premium, high-speed Wi-Fi at no additional charge.

Does The Frederick Hotel have any event or meeting space?

The hotel has various venues for meetings and all occasion events including our specialty suites,Primos, Serafina event floor and Serafina seasonal roofdeck. Please visit our MEETING AND EVENT page for more information or reach out to fredericksales@triumphhotels.com for more specifics.

Does The Frederick Hotel offer an iron and ironing board?

Yes, all rooms at The Frederick include an iron and ironing board.

Can I get something to eat at the hotel if I arrive late into Tribeca?

Yes. The Frederick Hotel offers multiple dining options for guests arriving late into Tribeca. Primo’s serves cocktails and light fare with late-night hours from 4:00 PM to 12:00 AM Tuesday and Wednesday, 4:00 PM to 2:00 AM Thursday and Friday, and 5:00 PM to 2:00 AM on Saturday. For full meals, Serafina Tribeca offers Italian dishes for both dine-in and in-room dining. In-room dining follows the same hours as Serafina and provides access to the full menu, available from 12:00 PM to 10:00 PM Sunday through Thursday and 12:00 PM to 11:00 PM on Friday and Saturday. Serafina accommodates a variety of dietary needs, including vegan, vegetarian, dairy-free, and gluten-free options. Guests may also order from third-party delivery services, including Uber Eats, DoorDash, Postmates, and Seamless, offering additional flexibility for late-night dining or specific preferences.

Rooms

Do rooms at The Frederick Hotel have a refrigerator?

Yes, our rooms are equipped with mini refrigerators for your convenience.

What is the smoking policy at The Frederick Hotel?

For the comfort and safety of all our guests, smoking is not permitted anywhere within The Frederick Hotel, including rooms, restaurants, and the rooftop. A cleaning fee may be assessed if evidence of smoking is found.

Do rooms at The Frederick Hotel have bath amenities?

Yes, The Frederick Hotel has partnered with the eco-luxury Five Wits brand to bring high-end shampoo, conditioner, and body wash to every hotel guest.

Does The Frederick Hotel offer in-room dining?

Yes, The Frederick Hotel offers in-room dining from Serafina Tribeca, the on-site Italian restaurant and bar that serves brunch, lunch, dinner, appetizers, dessert, and a variety of hot and cold beverages.

Does The Frederick Hotel have accessible rooms?

Yes. The Frederick Hotel is pleased to offer the Studio: One Bedroom Queen room with accessibility accommodations. This room measures approximately 200 square feet, sleeps up to two guests, and is outfitted with all required ADA features for maneuverability; please see our complete list of accessibility features for additional information.

Is streaming available in the hotel rooms at The Frederick Hotel?

Yes, guests can enjoy StayCast In-room Entertainment by streaming or casting movies, shows and music directly to the guestroom TV from their personal device using our ChromeCast system.

Location

How far is The Frederick Hotel from Midtown Manhattan?

Midtown Manhattan, specifically Penn Station on 34th Street, is a 10-minute subway ride on the 1, 2, 3, A, or C trains, while the Times Square Station and Theater District on 42nd Street is the next stop on each of those subway lines. Both subway stations are a short walk from The Frederick Hotel; you can catch the uptown 1, 2, and 3 trains from the corner of Broadway and Chambers Street or the A and C trains on Chambers Street at Church Street.

What are the public transportation options near The Frederick Hotel?

In addition to the 1, 2, 3, A, C, N, R, and W subway lines located within a five-minute walk from the hotel, The Frederick Hotel is also close to the Battery Park City / Vesey Street ferry, which provides access by ferry to Brooklyn and New Jersey, as well as PATH train service to New Jersey at the World Trade Center Station and the Whitehall Terminal for the Staten Island Ferry.

What airports are closest to The Frederick Hotel?

The three metro-area airports in Queens and New Jersey are located within 20 miles and an hour’s drive to The Frederick Hotel.
  • John F. Kennedy International Airport (JFK) | 19 miles | 45-60 minutes
  • LaGuardia Airport (LGA) | 11 miles | 30-60 minutes
  • Newark Liberty International Airport (EWR) | 14 miles | 30-60 minutes

How far is The Frederick Hotel from Brooklyn?

Brooklyn is easily accessible from Tribeca. A taxi to Brooklyn from The Frederick is 11 minutes. There are several trains in Tribeca that take you to different areas of Brooklyn. Just a block away on Chambers Street are trains C and A, or take a short walk to the J-M-Z train. The East River Route Ferry departs from Wall Street Pier 11 and takes you to multiple neighborhoods in Brooklyn including DUMBO, South Williamsburg, North Williamsburg, and Greenpoint. And of course, the Brooklyn Bridge is a fun excursion via foot or bike.

What’s the easiest way to get from The Frederick Hotel to Brooklyn for dinner or events?

The Frederick Hotel is conveniently located near several subway lines that provide direct access to Brooklyn. Guests can take the A or C trains from Chambers Street, or the J, M, or Z trains, all just a short walk from the hotel. These lines offer easy connections to popular Brooklyn neighborhoods like DUMBO, Williamsburg, and Brooklyn Heights. For a more scenic option, guests can board the East River Ferry from Wall Street Pier 11, located nearby. The ferry offers a relaxed waterfront ride with beautiful skyline views - an especially enjoyable choice for evening plans or special events. Our front desk is always happy to help recommend the best route based on your destination, timing, or late-night travel needs.

Is The Frederick Hotel a practical place to stay if I have meetings in the Financial District?

Yes. The Frederick Hotel is close to PATH service at the World Trade Center Station and several subway lines from Chambers Street, making it simple to reach offices throughout the Financial District. The continental breakfast included in the facility fee is served daily from 7am to 10am, which supports early meeting schedules, free hotel WiFi that can support video conferencing, working desks in every room, and a 24-hour fitness center that allows business travelers to maintain their routine before or after work. Early check in options exist for guests with early flights in, and luggage storage is available for post-check-out storage.

Local Attractions

What are the top attractions near The Frederick Hotel?

The Frederick Hotel is located near some of the best places to visit in Lower Manhattan including One World Trade Center and Observatory, Brookfield Place, Hudson River Park, The National September 11 Memorial and Museum, Pier 17, and the Brooklyn Bridge.

Where can I shop near The Frederick Hotel?

One of the most popular shopping destinations in Downtown Manhattan is located a short walking distance from The Frederick Hotel. Brookfield Place, home to dozens of high-end designers and retail shops is just ten minutes from the hotel. You’ll also find a wide selection of retail destinations in the SoHo neighborhood and downtown West Broadway corridor.

Offers

Does The Frederick Hotel NYC offer promotional room rates?

The Frederick Hotel offers seasonal specials that rotate throughout the year, including discounts on the hotel’s best available rates, exclusive perks, and more. Check out our OFFERS page SIGN UP HERE to join our Triumph Lists.