What Guests Are Saying About The Frederick Hotel

Stayed for about a month. Nice staff, clean rooms, great location and vibe. Suuuper noisy if you get the street view though. Because of restaurants and traffic I felt like trying to sleep at a party even at 2 am on the early fall weekends. Did not appreciate the mandatory $30 a day for the gym (never used) and the “free” internet. The internet was unusable for anything other than reading emails during my entire stay (<2 Mb/s). A SIM card with unlimited high speed data is about $50 a month, for comparison. Don’t rely on the free breakfast too much, it is rather a snack.

Rooms and location is good. Clean and tidy. But the breakfast is chaos. Buffet available in smaller dishes and people have to wait until they are refilled. Only few options available and staff in there only keen to collect the breakfast voucher rather than provide a good service.

This hotel is just fine. It feels safe, there are comfortable beds, and the rooms get cleaned. However, this place calls itself a luxury hotel, and often charges luxury hotel prices ($450/night during my recent stay), so it’s held to a standard higher than ‘just fine.’ There’s a large difference in the sizes and configurations of rooms that are advertised as being equivalent when you make a booking. This detracts from the experience, especially if you’re a repeat guest. The hvac vent in my room was very noisy the whole time I was there, even after they serviced it. The mini-fridge included a sign that said that if guests move anything in there to store their own perishables, they’ll be charged $25. This is very tacky, unprofessional, and greedy. The snack tray was spare and seemed to be an afterthought. I often refrain from using these, but when you travel for business, the care put into these (especially in New York and certainly at luxury hotels in the city) can be very humanizing and can put you in a good mood and in a ‘I’m in the city now’ headspace after your very long air travel experience. Ice delivered to the room lacked a top for the container. The doors were often unmanned. This ‘halfway luxury’ experience typifies The Frederick. I may stay here again in the future since the location is good and they sometimes have good deals, but I’ll be shopping around more next time. For the same price I’ve stayed at the NY EDITION and that was definitely a 5-star experience.