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Our Cleanliness Commitment

Dear Triumph Guests,

At Triumph Hotels one of our top goals has always been providing a safe and well-maintained facility. To further your hotel experience, we are adding additional cleaning and safety guidelines as prescribed by the CDC, WHO, EPA, and The Hotel Association of New York City.

COVID-19 has changed hospitality and travel safety protocols which will certainly evolve well into the future. Keeping this top of mind, Triumph Hotels has partnered with GBAC gbac.org, the premier global facility safety and health accreditation council to further educate our team and help assure everyone's wellbeing. Below are some new enhancements which will make your stay safer.
 
Be well,
 
brett blass sign
 
Brett Blass
Chief Operating Officer
Triumph Hotels
bblass@triumphhotels.com
Responsible Hospitality

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property.
All employees wear masks and are trained on responsible hospitality. When you stay at The Frederick you will be able to relax, with the peace of mind that you are safe with us.
Before You Arrive

Before You Arrive

  • Your Reservation
    • 24-hour voice reservations (212)-453-4047
    • Prearrival activity guide email from guest relations to make the latest suggestions for neighborhood tours, shopping, dining, sightseeing and more!
  • Your Arrival
    • Contactless check in/out kiosk terminals
    • Safety plexiglass between you and the Front Desk service team
    • Masks, alcohol wipes & hand sanitizer always available
    • Contactless hand sanitizing stations in key locations around the building
  • Your Room
    • Surfaces sanitized to public health guidelines
    • Minibar offerings for your safety and convenience
    • All decorative/non-essential items removed to limit unnecessary touch points
    • Mattress encased with virus protectant covering per CDC compliance
    • HEPA filter vacuum cleaners
    • For your safety, only registered hotel guests are allowed in guestrooms
  • Your Common Space
    The Frederick Hotel currently does not require proof of vaccination in order to check-in to the hotel or to use the hotel's public spaces.
    • Safety protocol signage posted and hand sanitizer dispensers throughout common areas
    • Heightened cleaning with EPA registered disinfectants with hourly attention for high touchpoint surfaces
    • Lobby furniture arranged for comfortable social distancing
    • Elevator limit is two unless with your party
    • MERV 13 filters working in public area ventilation systems
    • Masks,alcohol wipes & hand sanitizer always available
    • Safety plexiglass between you and the Front Desk service team
    • Contactless check in/out kiosk terminal
    • Hightouch point surfaces sanitized to public health guidelines
We're Flexible, Travel Whenever.

We're Flexible. Travel Whenever.

During these uncertain times we understand that flexibility is needed for comfort with planning your travels.
  • Flexible change and cancellation policy
  • Contactless payment and check-out
Travel Safely

Travel Safely

  • Hand Wash
  • Social Distancing
  • Weare Mask
We require all employees to continue to take precautions, including face coverings, frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.
Wishing you good health and safe travels!